Senior System Engineering Job
Job Description Job Attributes+
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Job ID
62554011856
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Req #
R-13900
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Job Location
Plano, TX, US
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Job Category
Digital Transformation
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Job Type
Full Time
Job Description:
About the Company:
Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.
About the Job:
The Senior-System Engineer (Salesforce) position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Salesforce application. Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications.
Responsibilities and Day-to-Day View:
As a Senior System Engineer (Salesforce) who is passionate about seeing customer succeeded and ensuring best-in-class product quality, the objective of the role is End-to-End ownership of testing of the product and be the custodian of product quality. With the Digital Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort.
Develops, Implements, and Manages process to ensure that products meet required specifications for quality, function, and reliability prior to delivery
Identifies and sets appropriate quality standards and parameter for products
Assures that the program is governed in all respects
Partners with QA Leads & Architects for Intake planning & assignment
Sprint/Release planning with Test Architects/Testers
Responsible for E2E Test Reporting & Metrics
Manages risks and issue resolution to drive efficient and quality results
Manages resources for program to ensure proper staffing and capacity
Manages adherence to SLAs
Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications
Monitoring Test Design & Execution
Deliver regular reports that provide qualitative and quantitative descriptions of business performance
Understand Automation Script/Framework and Execute Automation Scripts based on Test planning
Develop and maintain Automation Test cases with the help of Automation/Test Architect
Support team members, and help streamline work processes to improve efficiency and consistency
Advocate for QA practice and define ways to continually add value to the customer experience
Primary/Required skills:
3+ years’ experience in Product Testing with minimum 2+ years of experience on Salesforce CRM application with any clouds like Sales, Service and Marketing with a strong functional knowledge with LWC (Lightening Web Components)
Good to have Telecom Domain Experience (BSS, CRM Order Management)
Should have exposure to Automation (Katalon/Selenium)
Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr)
Good to have CLM, Marketing Cloud and R&A testing
Able to perform Test configurations on SFDC platform like Roles, profiles, PS, Groups, OWD, Triggers, Execution batches, visual force pages, LWC etc.
Mandatory to have data import/export using data loader / work bench
Experience in writing the SOQL and SOSL queries.
Proven expertise in Agile software development especially Scrum and Kanban
Experience in API Testing & DB testing
Strong written and verbal communication skills
Good presentation skills – Developing and Presenting at Director Level
Good to have SFDC Certified Senior
Technical Skills:
Selenium, JAVA, Maven, JMeter, ELK, Eclipse, Bitbucket, JIRA, Katalon, MuleSoft Anypoint studio, Jenkins, git, DevOps and Postman
Certification: Salesforce Administrator is preferred.
Our Senior System Engineering earns between $130,700.00-$196,100.00., Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
· Medical/Dental/Vision coverage
· 401(k) plan
· Tuition reimbursement program
· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
· Paid Parental Leave
· Paid Caregiver Leave
· Additional sick leave beyond what state and local law require may be available but is unprotected
· Adoption Reimbursement
· Disability Benefits (short term and long term)
· Life and Accidental Death Insurance
· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
· Employee Assistance Programs (EAP)
· Extensive employee wellness programs
· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.
Ready to #transformdigital with us? Apply now!
Weekly Hours:40
Time Type:Regular
Location:Dallas, Texas
Salary Range: $130,700.00 - $196,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.