NetOps Specialist Mid (Government)

in NEW ORLEANS, LA

NetOps Specialist Mid (Government) Job

Job Description Job Attributes+

  • Job ID

    12510447

  • Req #

    1934683

  • Organization

    AT&T

  • Job Category

    Government Support

  • Job Location

    NEW ORLEANS, LA, US

  • Job Type

    Full Time

  • Remote

    No

AT&T NetOps Specialist Mid works under general supervision and is responsible for the following:
  • Monitor the infrastructure and network, responding appropriately to alerts and events
  • Respond to incidents from triage through resolution, including escalations, where appropriate
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
  • Provide root cause analysis documentation in accordance with Government procedures
  • Provide data center support where appropriate
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
  • Provide incident notification to Government representativesExperience and Certification:
    • 5 or more years of relevant experience
    • Certified in accordance with DODD 8570.1 / possess:
    • Computing Technology Industry Association (CompTIA) Security+ CE or CCNARequired Clearance:
      Active Secret Clearance

      AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V





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