Lead Technology Strategy

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Key Roles and Responsibilities:

This role will be part of a dynamic and fast-paced team responsible for growing Data & AI maturity across AT&T.  The right candidate for this position will work across the CDO organization to enhance the Client Engagement function through a combination of Program Management, Strategic Alignment, Product Marketing, and Process/Project Management responsibilities.  The primary objective of this position will be to ensure business growth and maximize client (business unit) satisfaction.

Program Management:

• Managing the Engagement program for the team including tracking new opportunities and existing use-cases/issues. 

• Represent Engagement needs to the broader organization and enhance collaboration across key stakeholders. 

• Responsible for communicating overall health of client relationships

  Strategic Alignment:

  • Drive reusability and growth by aligning Data & AI solutions with the strategic goals of our clients. 

  • Drive visibility across CDO to help connect solutions to client needs, ensuring that we maximize business benefits from our investments

    Process Execution:

    • Implement and streamline our client success processes such as Intake and Governance, ensuring they are executed with precision and consistency.

    • This should include both process design and execution - working to alleviate bottlenecks and have ownership for overall prioritization of work

      Product Marketing:

      • Create effective presentations for solutions that are pitched to clients and build a central repository to house and update pitch material through collaboration with other CDO organizations. 

      • Be well versed in Data & AI technology, platforms, and solutions to craft a compelling story

        Project Management:

        • Lead high visibility projects that require strong collaboration across multiple teams both within and outside of CDO. 

        • Demonstrates confidence and poise in presenting hypotheses, conclusions and recommendations to senior management.

          Qualifications

          • Bachelor's or Master’s degree in Business Administration, Strategy, Marketing, Computer Science, or a related field

          • Minimum of 5-8 years of experience in a client-facing role

          • Excellent communication and interpersonal skills

          • Detail-oriented but strategic thinker who takes initiative to identify and solve problems

          • Strong understanding of customer relations and business development

          • Proven ability to manage projects and drive them to completion

          • Ability to work in a fast-paced, team-oriented environment

          • Requires on site presence at the listed location. No relocation assistance is provided.

            Supervisory: No.

            #LI-Onsite  – Full-time office role

            Our Lead Technology Strategy earns between $ 116,700.00 - $175,100.00., Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

             Joining our team comes with amazing perks and benefits:

            • · Medical/Dental/Vision coverage

            • · 401(k) plan

            • · Tuition reimbursement program

            • · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

            • · Paid Parental Leave

            • · Paid Caregiver Leave

            • · Additional sick leave beyond what state and local law require may be available but is unprotected

            • · Adoption Reimbursement

            • · Disability Benefits (short term and long term)

            • · Life and Accidental Death Insurance

            • · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

            • · Employee Assistance Programs (EAP)

            • · Extensive employee wellness programs

            • · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

              AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!

              Weekly Hours:40

              Time Type:Regular

              Location:Alpharetta, Georgia

              Salary Range: $116,700.00 - $196,100.00

              It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.