Lead System Engineering

Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Job:

The Lead-System Engineer (Salesforce) position is responsible for the performance of any/all functions involved in the quality assurance and test execution for the Salesforce application. Using testing techniques, design, develop, analyze test plans and strategies, write and execute test cases, and troubleshoot defects for applications.

Key Responsibilities:

Develops, Implements, and Manages process to ensure that products meet required specifications for quality, function and reliability prior to delivery

Identifies and sets appropriate quality standards and parameter for products

Should be responsible for the QA assignment and activities

Assures that the program is governed in all respects

Defines priorities and scope breakdown to be delivered to QE

Apply risk-based techniques to ensure that QE provides an adequate level of confidence based on defined coverage criteria

Designs repeatable, verifiable, and traceable test cases and is responsible for building feature traceability

Understand impact of new features on existing automation scope and plans the required maintenance

Creates automation development build up plan for the release

Creates Automated Execution Plan during the scheduled test cycle

Partners with QA Leads & Architects for Intake planning & Assignment

Sprint/Release planning with Test Architects/Testers

Responsible for E2E Test Reporting & Metrics

Manages risks and issue resolution to drive efficient and quality results

Manages resources for program to ensure proper staffing and capacity

Manages adherence to SLAs

Collaborate with Developers, Business, and multiple global stakeholders to drive QA agenda Qualifications

Monitoring Test Design & Execution

Deliver regular reports that provide qualitative and quantitative descriptions of business performance

Works with Automation & Performance Leads & Architect for continuous Delivery & Management

Lead, guide and support team members, and help streamline work processes to improve efficiency and consistency.

Advocate for QA practice and define ways to continually add value to the customer experience

Primary Required skills:

Overall 5-7 years of experience, with 3+ years’ experience with Salesforce development platform - Core Platform – Sales & Service, Marketing Cloud, and MuleSoft

Experience in Telecom Industry/ Ecommerce Application is added advantage

Expertise in Test Strategy, Planning, Estimation and Analysis

Assist in Test case reviews/approval

Expertise in QA Test management experience covering Functional and Non-Functional testing and a strong understanding of Salesforce best practices

Compliance to Test Process 100% majorly in test and defect Management

Should have exposure to Sales/Service/CLM/Marketing Cloud and R&A testing

Expertise in CRM, Order Management, Charging, Billing & Automation

Experience on ADO implementation, Pipelines, work items and Test Plan

Co-ordinate with teams supporting various technologies to deliver a complete solution to the business stakeholders

Knowledge on Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL)

Knowledge on Advanced concepts testing in salesforce platform is an added advantage.

Knowledge on API Testing Automation

Expertise in preparing daily status reports/dashboards to Management

Decision maker in Entry and Exit of internal /development Testing stages

Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members

Expertise in Risk Identification & analysis

Proven expertise in Agile software development especially Scrum and Kanban

Good to have experience with GUI & API Automation using Java

Exposure to Katalon, Selenium WebDriver with BDD, TDD frameworks

Good presentation skills – Developing and Presenting at Director Level

Good to have Rest API testing using Postman/SOAP UI

Technical Skills:

Selenium, JAVA, Maven, JMeter, ELK, Eclipse, Bitbucket, JIRA, Katalon, MuleSoft Anypoint studio, Jenkins, git, DevOps and Postman
Certification: Salesforce Administrator is preferred.

Our Lead System Engineering earns between $143,800.00-$215,800.00., Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

 Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined.

Ready to #transformdigital with us? Apply now!

Weekly Hours:40

Time Type:Regular

Location:Plano, Texas

Salary Range: $143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.