Customer Service Representative

in HUNTINGTON, VA

Customer Service Representative Job

Job Description Job Attributes+

  • Job ID

    15298281

  • Req #

    2008404

  • Job Location

    HUNTINGTON, VA, US

  • Job Category

    Customer Service Representative

  • Job Type

    Full Time



WHAT'S IN IT FOR YOU?

Start with the Paycheck:  Customer Service Representatives make up to $17.30 hourly ($35,984.00) per year to start with increases every 6 months of active service up to $42,536.00!  AND you can earn an additional average monthly incentive of ($447.00) based on performance.
You’ll receive 50% off your AT&T wireless service and discounts on other AT&T products and services (i.e. DIRECTV, WIFI, etc..).
Add to all that a full benefit package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources.
To hear testimonials from several of our successful call center employees that have advanced their careers within AT&T, click here.
IN THE END, AT&T agents could make an average of $37,833 the 1st year.
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.  If you’re 18 years or older, let’s talk.
What you'll do:
Answers inbound call from customers with billing issues, technical issues, or general questions regarding service. Assists customers questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems.  Handles telephone and face-to-face customer contacts. Coordinates with all sales channels for retention efforts on existing customer base. May sell all products and services offered by the Company.  May help collect past due balances or take payments from customers who have been disconnected. Processes credit applications and activates service.  Maintains appropriate records, prepares required reports, and updates customer accounts. Performs other duties as assigned by management.

Job Qualifications

PHYSICAL REQUIREMENTS

Additional Information

Who We Are

At AT&T, we see beyond just your service.

We know that your skills are going to launch a civilian career that could change everything. And we want you to do that here. With our mission to hire 20,000 veterans by 2020, you’ve found a place where service members make a difference. 

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